Terms of service.

Last updated: 14 November 2026

1. The service

Lishnu POS is restaurant and bar management software provided by Lishnu Tech Pvt. Ltd., Mid Baneshwor, Kathmandu-10, Nepal ("Lishnu Tech", "we"). These terms apply to the business that holds a Lishnu POS account ("you") and the people it allows to use it. By using Lishnu POS you agree to them. A written agreement signed with us takes priority over these terms where they differ.

2. Your account

• You are responsible for the staff accounts you create, the permissions you give them, and keeping passwords and PINs private.
• You are responsible for the accuracy of what is entered in the system, including prices, tax rates and bills. Your tax rates should be set with your accountant.
• You must use Lishnu POS lawfully and must not try to reach another business's information or disrupt the service.

3. Free trials

A free trial lets you use the features of your plan for the trial period at no charge. When the trial ends you can choose a paid plan. If you do not, your account becomes read-only: you can sign in, see and export your records, but not take new orders or record new bills.

4. Plans and payment

• Plans are paid monthly or yearly in advance, at the price agreed when you subscribe. Prices on this website do not include VAT where it applies.
• You can change plan at any time. The features you can use change from your next action; your records do not change.
• We remind you by email before a plan ends. If payment is not made by the end of the grace period, the account becomes read-only until it is renewed. We never delete your records because a payment is late.
• Payments already made are not refunded for unused time, unless we have agreed otherwise in writing.

5. Your data

The records you keep in Lishnu POS belong to you. We store and process them only to provide the service, as described in our privacy policy. You can export them at any time. If you close your account, we keep your records available for export for 90 days and then delete them, except where the law requires us to keep them longer.

6. Availability and support

We work to keep Lishnu POS available at all times and back up your records daily. Planned maintenance is announced in the system in advance where possible. We provide support by phone and email in Nepali and English. The service depends on your internet connection, devices and printers, which are your responsibility.

7. Changes to the service

We improve Lishnu POS over time. We may change or add features, but we will not remove a feature included in your plan during a period you have paid for without offering a fair alternative.

8. Responsibility

We provide Lishnu POS with reasonable care and skill. To the extent the law allows, our total responsibility for any claim is limited to the amount you paid us in the 12 months before the claim, and we are not responsible for indirect losses such as lost profit. Nothing in these terms limits responsibility that cannot be limited under the law of Nepal.

9. Ending the agreement

You can stop using Lishnu POS at any time by telling us. We may suspend an account that breaks these terms or puts other businesses or the service at risk, and we will tell you why.

10. Law

These terms are governed by the laws of Nepal, and the courts of Kathmandu have jurisdiction. Questions about these terms can be sent to info@lishnutech.com.