Privacy policy.

Last updated: 14 November 2026

Who we are

Lishnu POS is made and run by Lishnu Tech Pvt. Ltd. ("Lishnu Tech", "we"), Mid Baneshwor, Kathmandu-10, Nepal. You can contact us about privacy at info@lishnutech.com or +977 9705051052.

Information from this website

When you ask for a free trial, a demo or send a question, we collect what you type in the form: your name, business name and type, phone number, email, city and message. We also record the page you sent it from, the website or campaign that brought you here if there was one, the date and your internet (IP) address, so we can answer you and stop misuse.

We use this information only to reply to you, set up your trial or demo, and follow up about Lishnu POS. We do not sell it or share it with anyone outside Lishnu Tech, except an email service that delivers our messages to you.

This website does not use advertising or tracking cookies, and it does not load analytics or content from other companies.

Information in Lishnu POS

When a business uses Lishnu POS, it keeps its own records in the system: menu and prices, orders and bills, customers, suppliers, staff accounts, payments and accounts. That information belongs to the business. Lishnu Tech stores and processes it only to provide the service to that business.

• Each business's records are kept separate from every other business's, and only the people that business allows can see them.
• We look at a business's records only when the business asks us for help, or when we must to keep the service running safely. Each time, the access is recorded in that business's own activity log.
• Records are backed up every day.
• When a plan ends, the records stay available so the business can see and export them. A business can ask us to delete its account and records.

The system uses cookies only to keep staff signed in. They are needed for the system to work and are not used for tracking.

How long we keep information

We keep website enquiries for as long as we need them to help you and follow up, and no longer than three years unless you become a client. We keep business records for as long as the business has an account with us, and as long as the law requires for tax records.

Keeping it safe

We protect information with encrypted connections, passwords stored in a form that cannot be read back, optional two-step sign-in, separate storage for each business, daily backups and a record of sensitive actions. No system is perfectly secure, and we will tell affected businesses promptly if we learn of a problem that affects their information.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to info@lishnutech.com. If you are a member of staff or a customer of a business that uses Lishnu POS, please contact that business first, as it decides what it keeps about you. We follow the Individual Privacy Act, 2075 (2018) of Nepal.

Changes

If we change this policy we will update this page and the date at the top. If the change matters to businesses using Lishnu POS, we will also tell them in the system.